Refund and Return Policy

At Car Code, we want you to love your purchase. Please read our policy carefully before placing your order.

Print-on-Demand Products

All of our products are made to order through our fulfillment partner, Printify. Because each item is custom-produced specifically for you, we are unable to accept returns or exchanges for the following reasons:

Change of mind
Incorrect size selected by the customer
Incompatibility with your specific vehicle (please review our compatibility notes on each product page before ordering)

When We Will Issue a Refund or Replacement

We stand behind the quality of our products. If your item arrives damaged, defective, or significantly different from what was shown, we will make it right. Please contact us within 30 days of delivery with:

Your order number
A clear photo of the issue
A brief description of the problem

We will arrange a free replacement or a full refund at our discretion.

Lost or Undelivered Orders

If your order has not arrived within 30 days of the estimated delivery date, please reach out to us and we will investigate with our fulfillment partner and resolve the issue.

Cancellations

Orders can be cancelled within 24 hours of purchase. After that window, production may have already begun and we cannot guarantee cancellation.

How to Contact Us

To request a refund, replacement, or cancellation, please email us at carcode.llc@gmail.com with your order details. We aim to respond within 1–2 business days.

Thank you for shopping with Car Code!